Content Search Index Not Updating

Incident Report for OttoLearn

Resolved

Content searching has been fully restored.
Posted Dec 08, 2021 - 08:17 CST

Monitoring

We have restored content searching on the Admin and Learner clients. Newly added/updated content will be resolved when searching. We will be monitoring the situation to ensure stability.
Posted Dec 07, 2021 - 12:15 CST

Identified

We identified an issue with the service that provides content searching on the Admin and Learner clients. Existing content will be resolved when searched for, however, any new or updated content will not be found. Our development team is working on a way to rebuild the index so it will be up-to-date. We will provide updates as they become available.
Posted Dec 01, 2021 - 15:06 CST
This incident affected: Learner App and Admin App.